Cluster Optometrist at Lenskart

Lenskart Cluster Optometrist Recruitment Lenskart - Cluster Optometrist Recruitment The role of Cluster Optometrist at Lenskart revolves around a blend of optometry and optical retail. The Cluster Optometrist plays a key role in upskilling front-end retail staff on professional optometry practices while ensuring the best customer experience. They drive business metrics with their optometric expertise and are responsible for maintaining eye test quality and dispensing standards as per Lenskart norms. Responsibilities Store Visit: Visit assigned stores in uniform, managing technical and functional aspects of store operations. In Store Duty: Act as a mentor and coach to fresher optometrists. Guide them in sales pitch, technical dispensing, troubleshooting, and customer handling. Work as a store optometrist during peak hours or staff shortages. Manpower: Conduct interviews, onboard new optometrists, and review performance with AOMs. Training: Train new staff, conduct SOP reviews (eye test, QC, dispensing, CL handling), and ensure improvement in store performance. Audit: Periodically audit eye test and dispensing performance. Team Leader: Take up roles of team leader, senior, or consultant optometrist to support store teams. Revenue: Maximize in-store revenue by training optometrists, conducting reviews, increasing eye tests, and reducing returns. Team Work: Collaborate with business teams and participate in regional/departmental meetings. Documentation: Maintain records and submit daily reports on store visits to the PS regional manager. Working Hours: Follow store shift timings and business needs, including weekends and public holidays. Personal Attributes & Competencies Minimum qualification: Diploma in Optometry with at least 3 years of retail experience and a proven track record. Strong knowledge in Optometry, Refraction, Eye Wear Products, Dispensing, and Measurements. Willingness to travel across India as per business requirements. Passion for Sales, Retail, Customer Service, and Training. Good understanding of market and product analysis. Leadership qualities including coaching, motivating, and leading by example. Excellent communication skills with a positive, entrepreneurial mindset.