Chat Customer Service Representative at TTEC

Chat Customer Service Representative at TTEC 📍 Indore, India 🏷️ BPO ⏳ 1-3 years 💼 Full Time Quick Facts Company: TTEC Qualification: High School Diploma Eligible Batches: 2023, 2024, 2025, 2026 Salary: ₹1,80,000 – ₹4,50,000 per annum Skills: Written Communication, Customer Support, Problem Solving, Computer Savvy Overview Join TTEC as a Chat Customer Service Representative in Indore. This full-time position in the BPO sector focuses on delivering high-quality customer support. Success in this role requires 1-3 years of experience and a high school diploma, with a strong emphasis on effective communication and problem resolution. Job Role & Responsibilities Provide exceptional customer service through chat interactions. Resolve customer inquiries and issues promptly and effectively. Maintain accurate and detailed records of customer interactions. Collaborate with team members to continuously improve service quality. Stay informed about product offerings and company policies to assist customers effectively. Required Skills Strong written communication skills for clear customer interactions. Proficient in customer support techniques and best practices. Effective problem-solving abilities to address customer concerns. Familiarity with chat tools and general computer skills. Ability to thrive in a fast-paced work environment. Eligibility High School Diploma is required. 1-3 years of relevant customer service experience. Open to candidates from batches 2023-2026. Must be available for full-time work. Salary & Benefits Annual salary range: 180,000 - 450,000 INR. Performance-based incentives may be available. Health and wellness benefits are typically included. Confirm specific benefits during the HR interview. How to Apply To apply for this position, please follow these steps: Visit the application URL: Apply Here . Complete the online application form. Submit your resume and cover letter. About the Company TTEC is a prominent global provider of customer experience solutions. The company is dedicated to delivering outstanding service across various sectors and emphasizes employee development and growth. FAQs Q. What should I prepare for the interview rounds? A. Highlight your communication skills and problem-solving experiences. Be prepared to discuss specific customer service scenarios. Q. What is the probation or training period like? A. There is typically a training period to familiarize you with systems and processes. Confirm details during the HR interview. Q. What are the shift timings and weekly off? A. Shift timings may vary. Confirm specific details during the HR interview. Q. Are there KPIs or targets for this role? A. Performance metrics are generally established. Confirm specifics during the HR interview. Q. What is the career growth path for this position? A. There are opportunities for advancement into supervisory or managerial roles based on performance. Q. What is the joining timeline after the interview? A. Candidates are typically informed within a few weeks. Confirm during the Apply only via official link. If any detail is unclear, confirm in the HR round. 👉 Apply Here © Nexisgrow | Powered by Royal Digital Library