Designer, Instructional at TTEC

📋 Job Details at a Glance 📍 Location India 🏢 Company TTEC 👥 Experience 3+ years 🎓 Qualification Any Graduate 📅 Eligible Batch 2023, 2024, 2025, 2026 📄 Job Type Full Time 💰 Salary Not Disclosed 🏢 Industry Non-Tech 🛠 Key Skills Adult learning theory knowledge management project management Designer, Instructional at TTEC — Full Details & How to Apply TTEC is seeking a passionate Instructional Designer to elevate learning experiences across its operations in India . This role offers a unique opportunity to shape educational strategies in a fast-growing environment . As the demand for effective training solutions increases, the importance of skilled Instructional Designers has never been more critical. In today's fast-paced corporate landscape, effective instructional design is crucial for employee engagement and skill development, making this role pivotal for TTEC's success. With a focus on adult learning theory and knowledge management, the Designer, Instructional position is essential for creating impactful training programs that resonate with employees. As organizations increasingly recognize the value of continuous learning, the role of an Instructional Designer becomes even more relevant, ensuring that employees are equipped with the skills necessary to excel in their roles. TTEC stands out as a leader in customer experience, offering a collaborative environment where innovative instructional strategies are not just welcomed but celebrated. With a commitment to fostering a culture of learning, TTEC provides its Instructional Designers with the resources and support needed to create high-quality training materials. The company’s focus on employee development and engagement makes it an ideal workplace for those looking to make a significant impact in the non-tech industry. This opportunity is ideal for both fresh graduates and seasoned professionals looking to make a significant impact in a rapidly evolving industry. Candidates must hold a graduate degree and have 3+ years of experience in instructional design or a related field. Eligible batches include 2023, 2024, 2025, and 2026 passouts, making this role accessible to a wide range of applicants. If you are passionate about enhancing learning experiences and possess a strong understanding of adult learning theory, this is the role for you. As a Designer, Instructional at TTEC , you will gain invaluable skills in process coordination , client relationship management , and reporting and communication workflows . You will have the opportunity to work on diverse projects that challenge your creativity and enhance your professional growth. This role not only allows you to contribute to the success of TTEC but also positions you for rapid career advancement within the organization. NexisGrow.com features this opportunity as part of its curated non-tech job listings. All details are sourced from the official job posting. If you’re ready to take the next step in your career, visit TTEC recruitment to apply online for the Designer, Instructional role today! Job Role & Responsibilities The role of Designer, Instructional at TTEC is pivotal in shaping the learning experiences that drive employee performance and engagement. This position focuses on creating instructional materials that not only meet the company's learning objectives but also resonate with adult learners. Design and develop engaging instructional materials that align with TTEC's learning objectives and principles of adult learning. Utilize tools such as Articulate Storyline and Adobe Captivate to create interactive e-learning modules that enhance learner engagement. Collaborate with subject matter experts and stakeholders to ensure content accuracy and relevance, fostering a culture of continuous improvement . Analyze learner performance data to assess the effectiveness of training programs and make data-driven recommendations for enhancements. Take ownership of project timelines and deliverables, ensuring that instructional materials are developed and deployed efficiently . Document instructional design processes and maintain clear communication with team members to facilitate knowledge sharing . Innovate training solutions that address specific learning challenges, leveraging emerging trends in instructional design and technology. Conduct regular reviews of instructional materials to ensure they remain relevant and effective in meeting the needs of adult learners. This role embodies an ownership culture where each designer is empowered to make impactful contributions, ultimately enhancing the learning experience at TTEC . Required Skills & Technical Competencies The ideal candidate for the Designer, Instructional role at TTEC should possess a diverse skill set that combines technical expertise with a deep understanding of adult learning principles. This blend is essential for creating effective and engaging training programs. Technical Skills Adult Learning Theory — proficiency in principles that guide effective learning for adults, ensuring content resonates with diverse learners. Project Management — ability to oversee multiple instructional design projects simultaneously, meeting tight deadlines and maintaining quality. Articulate Storyline — intermediate to advanced skills in this tool for creating interactive e-learning content. Adobe Captivate — expertise in using this platform to develop engaging and interactive training modules. Data Analysis — skills in analyzing learner performance data to inform instructional improvements. Knowledge Management Systems — familiarity with tools that enhance the curation and dissemination of learning resources. Soft Skills & Professional Competencies Strong Communication Skills — essential for collaborating with cross-functional teams and presenting ideas clearly to stakeholders. Creative Problem-Solving — ability to innovate training solutions that address specific learning challenges. Attention to Detail — ensuring that all instructional materials are accurate and effective. Adaptability — willingness to embrace new technologies and methodologies in instructional design. Good to Have (Bonus) Graphic Design Skills — experience in creating visually appealing instructional materials. Familiarity with Learning Management Systems (LMS) — understanding of how to effectively deploy and manage e-learning content. Experience in User Experience (UX) Design — knowledge of how to create user-friendly learning experiences. To effectively showcase these skills in a resume or interview for the Designer, Instructional role at TTEC , candidates should highlight specific projects that demonstrate their expertise in instructional design and their ability to create engaging learning experiences. Eligibility Criteria This role is designed for candidates who are passionate about instructional design and have a strong foundation in adult learning principles. The ideal applicant should meet the following criteria: Candidates must hold a degree in any discipline , with a preference for fields related to education, design, or communications. Eligible batches include 2023, 2024, 2025, and 2026 graduates, allowing recent graduates and those with relevant experience to apply. Experience of 3+ years in instructional design or a related field is required. While there is no specific CGPA requirement, a strong academic background will be viewed favorably during the selection process. Candidates are encouraged to submit portfolios showcasing previous instructional design work, demonstrating their creativity and expertise. Documentation & Portfolio Requirements Applicants should prepare a well-structured resume that highlights relevant experience and skills. Additionally, a portfolio showcasing previous instructional design projects is highly recommended, along with any relevant certifications. Pro Tip: To improve your application success rate for the Designer, Instructional role at TTEC , ensure your portfolio includes examples of interactive e-learning modules and any data-driven improvements you've implemented in past projects. Salary & Benefits 💰 Compensation Not Disclosed The compensation philosophy at TTEC emphasizes providing a competitive salary that aligns with industry standards for the Designer, Instructional role. Although specific salary details are not disclosed, TTEC is committed to ensuring that employees receive a comprehensive compensation package that reflects their skills and contributions. What Your CTC Could Include Health Insurance — comprehensive coverage for employee and family worth ₹5 lakh annually Retirement Benefits — employer contributions to provident fund schemes Performance Bonuses — annual bonuses based on individual and company performance Paid Time Off — generous vacation and sick leave policies to promote work-life balance Flexible Work Arrangements — options for remote work and flexible hours to suit diverse lifestyles Additional Perks & Benefits Annual Learning Budget — up to ₹25,000 per year for certifications, courses, and conferences Meal Allowances — daily meal stipends to support employee well-being Transportation Support — assistance with commuting costs for employees Wellness Programs — initiatives promoting mental and physical health Employee Recognition Programs — awards and recognitions for outstanding performance Career Progression & Salary Growth At TTEC , career progression is taken seriously with clear promotion timelines and an internal promotion policy . Employees can expect annual performance reviews that typically lead to salary raises of 5-10% , reflecting their contributions and growth within the company. The organization prioritizes rapid career advancement through mentorship and training programs. NexisGrow.com tip: When discussing salary, consider highlighting your unique skills and experiences that align with the role to negotiate effectively. Selection Process The hiring philosophy at TTEC focuses on identifying candidates who not only possess the necessary skills for the Designer, Instructional role but also align with the company's values and culture. The selection process is designed to ensure a thorough assessment of each candidate's capabilities. 1 Round 1: Application Screening — initial review of applications to shortlist candidates based on qualifications and experience. 2 Round 2: Technical Interview — focused on assessing instructional design skills and project management experience. 3 Round 3: Final Interview — conducted with team leaders to evaluate cultural fit and alignment with TTEC 's values. 4 Final Stage: Background Checks — verification of candidate credentials and discussions regarding the job offer. What Each Round Tests In Round 1 , the emphasis is on qualifications and relevant experience. Round 2 tests technical skills in instructional design, while Round 3 assesses cultural fit and alignment with TTEC 's mission and values. Timeline & Expectations The entire selection process typically takes 3-4 weeks from application submission to final offer. Candidates can expect timely communication regarding their application status and next steps throughout the process. Interview Prep Tip: Familiarize yourself with TTEC 's core values and be prepared to discuss how your experiences align with them. How to Apply for Designer, Instructional at TTEC Apply Now — TTEC Create a Profile — visit the TTEC career portal and set up your profile. Upload Your Resume — ensure your resume highlights relevant instructional design experience and skills. Complete the Application Form — fill in all required fields accurately to avoid delays. Track Your Application — monitor your application status through the portal for updates. Prepare for Interviews — review common interview questions and practice your responses. Resume & Profile Tips for This Role Highlight Relevant Experience — focus on your instructional design projects and outcomes. Showcase Technical Skills — include tools like Figma and Adobe Creative Suite that are relevant to the role. Emphasize Soft Skills — demonstrate your communication skills and problem-solving abilities. Include Certifications — mention any relevant certifications in instructional design or related fields. Note: Applications are reviewed on a rolling basis, so early submission is encouraged to increase your chances. Apply Now — Official Link NexisGrow.com does not charge any fees for job applications. Frequently Asked Questions Interview · Role · Salary · Growth ? What are the eligibility criteria for the Instructional Designer role at TTEC? Eligibility Tap to expand + Answer Candidates must have a degree in any field, with 3+ years of relevant experience. Batches from 2023 to 2026 are eligible to apply. ? What is the interview process for the Instructional Designer position at TTEC? Interview Tap to expand + Answer The interview process includes an initial screening, a technical interview, and a final interview with team leaders, focusing on skills and cultural fit. ? What skills and tools will I need for this role? Skills Tap to expand + Answer Proficiency in adult learning theory, project management, and e-learning tools like Articulate Storyline are essential for this role. ? What is the salary and compensation for this role? Salary Tap to expand + Answer While salary details are not disclosed, TTEC offers competitive compensation packages and performance bonuses. ? Is this role work from home, hybrid, or onsite? Work Mode Tap to expand + Answer The role may offer hybrid options, aligning with industry norms for flexibility in work arrangements. ? What is the career growth path after joining TTEC as an Instructional Designer? Growth Tap to expand + Answer Career growth includes clear promotion timelines and opportunities for internal mobility within the organization. ? How should I prepare for the Instructional Designer interview at TTEC? Preparation Tap to expand + Answer Focus on showcasing your instructional design projects, understanding adult learning principles, and preparing for technical questions. ? How do I apply and what documents are needed? Application Tap to expand + Answer Apply through TTEC's career portal, submitting your resume and portfolio highlighting relevant experience. ? Is there a probation period and what does it involve? Probation Tap to expand + Answer Typically, there is a probation period of 3-6 months, focusing on performance evaluation and integration into the team. ? What is the work culture like at TTEC? Culture Tap to expand + Answer TTEC promotes a collaborative and inclusive work culture, emphasizing continuous learning and employee engagement. Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com