Senior Associate - Operations (Accounts Receivable - Collections) at WNS Global Services

📋 Job Details at a Glance 📍 Location Pune, Maharashtra 🏢 Company WNS Global Services 👥 Experience 1-5 years 🎓 Qualification Graduate 📅 Eligible Batch 2023, 2024, 2025, 2026 📄 Job Type Full Time 💰 Salary ₹4L – ₹6.5L LPA 🏢 Industry Non-Tech 🛠 Key Skills B2B Collections Accounts Reconciliation Customer Interaction Billing Queries Accounting Knowledge SAP End-User Senior Associate - Operations (Accounts Receivable - Collections) at WNS Global Services — Full Details & How to Apply WNS Global Services is seeking a Senior Associate - Operations (Accounts Receivable - Collections) in Pune, Maharashtra . This role offers a unique opportunity to impact financial processes while advancing your career in a leading global firm. As the demand for efficient financial operations grows, this position is crucial for enhancing cash flow and customer satisfaction. The role of Senior Associate - Operations (Accounts Receivable - Collections) is increasingly vital in today's fast-paced financial landscape. With businesses focusing on optimizing their cash flow, the importance of effective accounts receivable and collections management cannot be overstated. This position not only ensures timely collections but also plays a significant role in maintaining customer relationships, making it a key contributor to overall business success. As industries evolve, professionals in this field are becoming indispensable, paving the way for enhanced career trajectories. WNS Global Services stands out as a premier employer in the non-tech sector, fostering a culture of innovation and excellence. With a commitment to employee development, WNS Global Services provides comprehensive training programs and a supportive work environment. This makes it an ideal workplace for operations professionals looking to make a meaningful impact. The company’s global presence and reputation for excellence ensure that employees are part of a forward-thinking organization that values their contributions. This opportunity is ideal for freshers and candidates with up to 5 years of experience . If you hold a graduate degree and are part of the 2023, 2024, 2025, or 2026 batches, you are encouraged to apply. The Senior Associate - Operations (Accounts Receivable - Collections) role is designed for individuals who are eager to learn and grow in a dynamic environment, making it suitable for both new graduates and those with some experience in the field. In this role, you will gain valuable skills such as process coordination , client relationship management , and reporting and communication workflows . These competencies are essential for anyone looking to excel in the financial operations domain. The hands-on experience you acquire will not only enhance your professional portfolio but also prepare you for future leadership roles within the industry. NexisGrow.com features this opportunity as part of its curated non-tech job listings. All details are sourced from the official job posting, ensuring you have the most accurate and relevant information to apply online for the Senior Associate - Operations (Accounts Receivable - Collections) position at WNS Global Services . Job Role & Responsibilities The role of Senior Associate - Operations (Accounts Receivable - Collections) at WNS Global Services is pivotal in ensuring the financial health of the organization by managing the B2B collections process. This position not only enhances cash flow but also fosters strong client relationships through effective communication and problem-solving . Manage the B2B collections processes , ensuring timely follow-up and resolution of outstanding invoices to enhance cash flow. Utilize SAP as an end-user to track accounts receivable, ensuring accurate data entry and reporting for financial transparency. Collaborate with cross-functional teams , including sales and customer service, to address billing queries and improve client relations. Analyze collection metrics and prepare reports to identify trends, contributing to strategic decision-making and operational efficiency. Take ownership of accounts reconciliation processes, ensuring accuracy and compliance with financial regulations and standards. Document customer interactions and maintain detailed records of billing queries and resolutions for future reference. Proactively identify and solve problems related to collections processes, suggesting improvements to enhance efficiency and effectiveness. Engage in regular communication with clients to resolve issues and ensure satisfaction, reinforcing the company's commitment to service excellence. This role embodies an ownership culture, where the Senior Associate is expected to take initiative and drive improvements, significantly impacting the overall financial performance of WNS Global Services . Required Skills & Technical Competencies The ideal candidate for the Senior Associate - Operations (Accounts Receivable - Collections) role will possess a robust skill profile that combines technical expertise with strong interpersonal abilities. This blend is essential for effectively managing client accounts and ensuring timely payments. Technical Skills B2B Collections — expertise in managing client accounts and ensuring timely payments. Accounts Reconciliation — necessary for maintaining accurate financial records and resolving discrepancies. Accounting Knowledge — intermediate understanding of accounting principles to interpret financial statements and reports. SAP (End-User) — proficiency in utilizing SAP for tracking accounts and generating reports. Data Entry — accuracy in entering financial data to ensure reliable reporting and compliance. Reporting Skills — ability to analyze collection metrics and prepare insightful reports for management. Soft Skills & Professional Competencies Excellent Communication Skills — vital for interacting with clients and internal teams, ensuring clarity and efficiency in operations. Problem-Solving — ability to proactively identify issues and suggest improvements in collections processes. Attention to Detail — crucial for maintaining accuracy in financial records and documentation. Time Management — effective prioritization of tasks to meet deadlines in a fast-paced environment. Good to Have (Bonus) Relevant Certifications in finance or accounting to strengthen the application. Experience with Financial Software beyond SAP for enhanced operational efficiency. Knowledge of Financial Regulations to ensure compliance in all processes. To effectively showcase these skills in a resume or interview, candidates should provide specific examples of their experience in B2B collections , detail their proficiency with SAP , and highlight their ability to resolve billing queries efficiently. Eligibility Criteria This role is designed for candidates who are eager to start their careers in operations within a reputable organization like WNS Global Services . Ideal applicants should possess a blend of educational qualifications and relevant experience. Candidates must hold a graduate degree in any discipline, providing a foundational understanding of business operations. Eligible batches include 2023, 2024, 2025, and 2026 graduates, allowing recent graduates to kickstart their careers. A minimum CGPA of 6.0 is recommended to ensure a solid academic background. 1-5 years of experience in operations or finance roles is preferred, catering to both freshers and seasoned professionals . Relevant certifications in finance or accounting will strengthen the application, showcasing commitment to professional development. Prior internship or hands-on project experience is a strong advantage for candidates. Documentation & Portfolio Requirements Applicants should prepare a well-structured resume highlighting their relevant skills and experiences. Including any certifications and a portfolio of projects related to finance or operations can significantly enhance their application. Pro Tip: Tailor your resume to emphasize your experience in B2B collections and your proficiency with SAP to improve your application success rate. Salary & Benefits 💰 Compensation ₹4L – ₹6.5L LPA The compensation philosophy at WNS Global Services for the role of Senior Associate - Operations (Accounts Receivable - Collections) emphasizes a competitive salary that reflects the candidate's experience and expertise in operations. The salary for this role ranges from ₹4L – ₹6.5L LPA , ensuring that employees are rewarded fairly for their contributions. What Your CTC Could Include Health Insurance — comprehensive coverage for employee and family worth ₹5 lakh annually Flexible Work Hours — options for hybrid work to promote a healthy work-life balance Learning and Development Programs — access to training, certifications, and mentorship opportunities Transport Allowance — financial support for commuting expenses Performance-Based Bonuses — additional compensation based on individual and company performance Additional Perks & Benefits Annual Learning Budget — up to ₹25,000 per year for certifications, courses, and conferences Meal Vouchers — daily meal allowances to enhance job satisfaction Employee Assistance Program — support for mental health and well-being Internal Mobility Opportunities — pathways for career advancement within the company Regular Performance Reviews — structured feedback to aid in career growth Career Progression & Salary Growth At WNS Global Services , employees can expect regular performance reviews that typically occur bi-annually. The company offers a structured promotion timeline, with raises generally ranging from 10% to 20% based on performance and market benchmarks. This commitment to career growth ensures that employees have clear pathways for advancement within the organization. NexisGrow.com tip: When negotiating your salary, emphasize your relevant experience and the unique skills you bring to the role of Senior Associate - Operations . Research industry standards to support your case. Selection Process The hiring philosophy at WNS Global Services is centered on identifying candidates who not only possess the necessary skills for the Senior Associate - Operations (Accounts Receivable - Collections) role but also fit well within the company culture. The selection process is designed to be thorough yet efficient, ensuring that the best candidates are chosen. 1 Round 1: Initial Screening — Applications are screened to shortlist candidates based on qualifications and experience. 2 Round 2: Technical Interview — A focused interview assessing role-specific skills in accounts receivable and collections. 3 Round 3: Final Interview — An interview with management to evaluate cultural fit and discuss career aspirations. 4 Final Stage: Background Checks — Verification of candidate credentials followed by offer letter issuance for successful candidates. What Each Round Tests Round 1 focuses on basic qualifications and experience relevant to the Senior Associate - Operations role. Round 2 dives deeper into technical skills related to accounts receivable processes. Round 3 assesses the candidate's alignment with WNS Global Services values and their long-term career goals. Timeline & Expectations The entire selection process typically takes 2-4 weeks from application submission to offer. Candidates can expect timely communication regarding their application status, including updates after each round. Interview Prep Tip: Familiarize yourself with common scenarios in accounts receivable and collections, as practical examples are often discussed in interviews. How to Apply for Senior Associate - Operations (Accounts Receivable - Collections) at WNS Global Services Apply Now — WNS Global Services Create Your Profile — Visit the application link and set up your profile with accurate information. Highlight Relevant Experience — Tailor your resume to emphasize your experience in operations and finance. Fill Out the Application Form — Complete all required fields, ensuring clarity and precision. Track Your Application — Monitor your application status through the portal for updates. Prepare for Assessments — Be ready for potential initial assessments following your application submission. Resume & Profile Tips for This Role Emphasize B2B Collections Experience — Highlight any direct experience in accounts receivable. Showcase Problem-Solving Skills — Provide examples of how you've resolved issues in past roles. Detail Technical Proficiency — Mention any relevant software or tools used in collections. Include Metrics — Quantify your achievements to demonstrate impact in previous positions. Note: Applications are reviewed on a rolling basis, so early submission is encouraged to increase your chances of selection. Apply Now — Official Link NexisGrow.com does not charge any fees for job applications. Frequently Asked Questions Interview · Role · Salary · Growth ? What are the eligibility criteria for the Senior Associate role at WNS Global Services? Eligibility Tap to expand + Answer Candidates must have a graduate degree, be from eligible batches (2023-2026), and possess 1-5 years of relevant experience in operations or finance. ? What is the interview process for the Senior Associate role at WNS Global Services? Interview Tap to expand + Answer The interview process includes an initial screening, a technical interview focusing on accounts receivable skills, and a final interview with management. ? What skills and tools will I need for this role? Skills Tap to expand + Answer Candidates should have expertise in B2B collections, accounts reconciliation, and familiarity with SAP, along with strong communication skills. ? What is the salary and compensation for this role? Salary Tap to expand + Answer The salary ranges from ₹4L to ₹6.5L LPA, with opportunities for performance bonuses and career growth. ? Is this role work from home, hybrid, or onsite? Work Mode Tap to expand + Answer This role is primarily onsite in Pune, with potential for hybrid work arrangements based on company policy. ? What is the career growth path after joining WNS Global Services as a Senior Associate? Growth Tap to expand + Answer Career growth includes opportunities for promotions within 6-12 months, with a clear roadmap for advancement in operations roles. ? How should I prepare for the Senior Associate interview at WNS Global Services? Preparation Tap to expand + Answer Prepare by reviewing B2B collections processes, practicing common interview questions, and familiarizing yourself with SAP functionalities. ? How do I apply and what documents are needed? Application Tap to expand + Answer Apply via the provided link, ensuring your resume highlights relevant experience and skills specific to the role. ? Is there a probation period and what does it involve? Probation Tap to expand + Answer Yes, there is typically a probation period of 3-6 months, focusing on performance evaluation and integration into the team. ? What is the work culture like at WNS Global Services? Culture Tap to expand + Answer The work culture is collaborative and inclusive, emphasizing continuous learning, team support, and employee well-being. Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com